Answering your Frequently Asked Questions...

  • How do I test ride an All-Electric Silence Scooter?

Simply give us a call on 01263 588160 or Enquiry Here. Please note that you will need to have a bike licence or a current CBT (compulsory basic training) to be able to test ride* a Silence e-moto scooter.

*If you completed your driving test before 1st February 2001 then you can ride the S02 2kWh low speed (50cc equivalent) without a CBT.

  • What licence is required to ride a Silence Scooter?

Silence SO1 & SO2

The Silence SO2 & SO1 are 125cc equivalents, meaning they are in the L3e-A1 category for motorcycles. This can be ridden by anyone OVER the age of 17 years old, has a provisional licence and has completed their CBT (Compulsory Basic Training). With a full driving licence, the CBT must still be completed.

Silence SO2 LS & SO2 Long Range

The two SO2 LS models are 50cc equivalents and sit in the L1e category. These can be ridden by anyone over the age of 16 years old, has a provisional licence AND has completed a CBT.

For those who are a little older and passed their driving test before 1st of February 2001, then officially you do not need to complete a CBT to ride a 50cc equivalent bike. However, the CBT is just a one day course and extremely useful so we would still recommend you complete a CBT if you're new to the world of two wheel motors.

For the most up to date information on CBTs for Motorcycles & scooters please go to CBT motorcycle and moped training - GOV.UK (

  • Will the Silence electric e-moto Scooter need road tax, registration document, number plates and MOT

Electric Motorcycles are actually exempt from vehicle tax, however they must be registered with the Driver and Vehicle Licensing Agency (DVLA) and display number plates.

Every vehicle in the UK over three years old needs an MOT test and motorcycles are no exception. This will cover all the standard tests for a motorcycle.

  • What is it like to ride one of the Silence Scooters?

Riding a Silence Scooter is so much fun, they really are a joy to ride. Electric means instant power so the SO1 & SO2 Models move from 0-30mph in 3.9 seconds- amazing!

  • What does it cost to run a Silence Electric Scooter?

Silence estimated daily running costs are slashed by 80% and maintenance costs 30%. Travelling up to 100 miles for around £1.

  • How long do the batteries take to charge?

Charging a Silence Scooter, literally could not be any easier! Silence batteries use a 3-pin UK standard plug and charge with a 240v socket. You can either charge the battery on the bike or take it off with Silence's 'Click & Go' trolley system to simply remove it from the scooter, wheel it in and charge it.

  • What warranty does Silence Scooters come with?

A comprehensive three year manufacturer's warranty on Silence Batteries & Two Years on the e-motor scooters. Not only that, you will also receive Two Years' breakdown cover with our partner, AA.

  • Where are Silence Scooters manufactured?

Silence was established in Barcelona in 2012 by bike and race engineering experts and enthusiasts with the passion to transform commuting in urban areas. Silence has now become Europe’s biggest specialist EV manufacturer producing 10,000 scooters a year and selling in 25 countries. Silence design, engineer and manufacture in Spain and we only make electric scooters – we are, and want to remain, the absolute best in what we do and what we create for our customers and our communities.


Keep in Touch

We would like to keep in touch with our latest product news, offers and marketing services. All information provided will be used and processed in accordance with our Privacy Policy.

Yes, I want to receive product news, offers and marketing services by:

Privacy Policy

Privacy Policy
Crayford and Abbs Limited, a company registered in England and Wales under registration number 05281104, with its registered office at Crayford and Abbs Ltd, Gypsies Lane, Bodham, Holt Norfolk NR25 6QJ, is committed to protecting the privacy of its users.

This privacy policy explains our policy regarding any personal data that you might supply to us (or that might be collected from you) when you visit our site (“Information”). We will use information in accordance with the permissions granted by you and in accordance with the Data Protection Act 1998 (the “Act”).

By using our site, you consent to our collection and use of your Information as described in this policy. If we change this policy, we will post an updated version on the website to keep you aware of what Information is collected, how it is used and under what circumstances we may disclose it.


Crayford and Abbs Limited is the data controller for the purposes of the Act, and can be contacted at the address above.


You may send us or we may ask you for the following information:

Your full name

Your address and postcode

Your contact information (such as your email address and/or contact numbers)

General information about you (such as your personal or professional interest, your experience of our services and products or other services and products and your contact preferences)

Photographic and/or video materials featuring your name and likeness that you may post to our site

Professional information about you if you apply for a job at Crayford & Abbs

Certain information about your hardware and software including:

o Your IP address

o Browser type

o Operating system

o Access times

o Referring website address

Crayford and Abbs Limited will not obtain data enabling you to be personally identified unless you give us this information by filling in and sending us the forms on the site.


Crayford and Abbs Limited may use your Information in the following ways:

To ensure that the content on our site is presented in the most effective manner for you and your device

To enable you to use interactive features of our site

To provide products, services and information that you have requested

To develop and improve our products and services

For our internal record keeping

To contact you to answer queries you may have

To contact you for market research or marketing purposes where you have given us permission to do so.

In the event that you apply for a job at Crayford and Abbs, to assess your suitability for employment by us and to carry out any subsequent interview process.

In the event you purchase or intend to purchase a product or service from us we will share your data with the relevant parties. These will be predominantly Santander and MG UK. Your data may also be shared where relevant services are registered on your behalf such as the AA.

In limited circumstances, we may disclose your Information to third parties as follows:

In the event that we sell or buy any business or assets, to the prospective seller or buyer of such business or assets, or if we or substantially all of our assets are acquired by a third party, in which case personal data we hold will be one of the transferred assets; or in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements; or to protect our rights, property, or safety of our employees, customers, or others.

In the event that you apply for a job with Crayford and Abbs Limited, we may share your Information with agents assisting with the recruitment process

If we are under a duty to disclose or share your Information to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property or safety of our customers or others. [This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.]


You have a right to access, remove or correct Information we hold about you by contacting Crayford and Abbs Customer Services at the following address: Please note that while we will endeavour to make any updates as promptly as possible, communications may be sent using the original details until the changes have been processed.


From time to time, and where you have given permission for us to do so, we may wish to contact you with information relating to promotions, offers and other information about products and services, or products and services of our group companies or authorised dealers.

If you decide you do not want to receive those marketing communications, you can unsubscribe using the following methods:

By sending a request to Customer Services
By writing to Crayford and Abbs at our address at the top of this policy

On each marketing communication there will be an opportunity for you to unsubscribe


We take all reasonable steps to retain your personal Information only for as long as reasonably necessary. If you have agreed that we can use your information to tell you about our products and services but later decide you no longer want us to use your information you can tell us. We will make sure that we no longer send you marketing and sales communications. However, we reserve the right to contact you where we are legally obliged to do so or to fulfil our contractual obligations to you in respect of the vehicle or service you have bought from us.


We use cookies on our site for identification, analysis and advertising purposes. By using the site, you consent to the storing and accessing of cookies on your device. To find out more about the cookies we use and how to set your preferences, please see our Cookie Policy.